Crater Community Hospice has been named a 2023 Hospice CAHPS (Consumer Assessment of Healthcare Providers and Systems) Honors Award recipient by HEALTHCAREfirst. This prestigious annual review recognizes agencies that continuously provide a positive patient experience and high-quality care as measured by patient and caregiver surveys.

To qualify for the Hospice Honors award, agencies must score above the national average on Willingness to Recommend and above the national average on at least 85% of the remaining evaluated questions.

“We began our Annual Hospice Honors Award program more than ten years ago as a way to highlight those agencies that are truly leading the way in providing and demonstrating quality patient care,” said Ronda Howard, Vice President of Revenue Cycle and CAHPS at HEALTHCAREfirst. “We congratulate Crater Community Hospice on their success and are so proud and honored that they have chosen to partner with us in helping drive success for their agency.”

Crater Community Hospice CEO, Zach Holt, credits CCH employees and volunteers. He said, "Every member of our staff comes to work each day with the goal of helping those in need. When you are caring for someone in their final days, only the very best care is good enough. Quality of care and empathy are our hallmarks."